Accounts Receivable Management

Outsourcing with CMC's account receivables management services increase organizational efficiency and effectiveness by allowing you to focus on your business. CMC’s state-of-the-art technology and highly experienced staff facilitate more consistent follow-up with your customers, quicker payments and improved cash flow.

CMC Credit Management Corporation's primary goal in managing all or part of your accounts receivable process is to become a virtual extension of your credit department. Treating your customers the way you would treat them, and working hard to ensure you receive payment, we enhance your customer relationships through efficient, accurate and courteous customer service support.

• Improved company focus, leaving operational details to CMC’s expertise.
• Re-allocation of internal resources to core activities.
• Ability to right-size staff, ensuring qualified coverage for special projects, vacations, seasonal business upswings, etc.
• Reduced operating costs while maintaining access to CMC’s world class capabilities and services.
• Reduced write-offs, billing support costs, and DSO (Days Sales Outstanding).
• Improved cash flow and overall company health.
• Increased collection effectiveness.
• Enhanced customer satisfaction through first-party treatment, while training them to pay within your terms.
• Reduced exposure to risks concerning evolving competition, markets, financial conditions, government regulations, and technology. Outsourcing with CMC enables your organization to share these risks.
• Improved cost, quality, service and cycle times.
• Increased capital funds availability. Resources can be acquired through alternate methods rather than capital expenditures.

Your customers are your company’s most valuable asset – without them, you wouldn’t exist.  CMC Credit Management Corporation understands the reluctance of some credit and financial managers to place accounts in the hands of a third party, regardless of how transparent it appears to their customers. 

Accounts receivable outsourcing does not have to be an “all or nothing” proposition, but should be considered a sharply focused, precision tool that provides results.

• CMC’s industry-leading experts work with you to help define your needs and customize a program to fulfill your defined performance goals.
• All programs are based on sound business rules and pre-specified collection and litigation criteria, tracked and monitored to ensure we maintain positive relationships with your customers and collect your money as quickly as possible.
• A dedicated team of Account Managers are assigned to your portfolio, ensuring direct communication and support is provided to you and your customers at all times.
• Secure online access provides detailed, meaningful, insightful and customizable statistics and reports for your entire portfolio. You have the ability to drill-down to individual account details, including updated contact information, repayment schedules, settlement offers, financial situation analysis, reason(s) for non-payment, and CMC’s next-step recommendations.

As part of our scalable account receivables management services, CMC offers customized Pre-Collection Letter Programs that precipitate payment and deliver the precise message you want to send - on your letterhead or ours. These programs are extremely effective for dealing with large numbers of overdue accounts, compensating for staff shortages, or collecting small balance accounts. At the end of the pre-collection letter series, unpaid accounts can either be returned to you or opened for collection. In any case, our pre-collection reduces your costs, maximizes efficiency, and gets your accounts paid.